![]() Whilst there’s native support in Windows for the MOV video format, video files tend to be *much* larger than 3MB each hence why I’m wondering whether it’s some kind of timeout issue as iOS ponders what to convert them to for transfer. MOV files are a slightly different kettle of fish. ![]() ![]() However, the default setting in iOS is to automatically convert photos to JPG on transfer… ‘cos Windows understands JPG format natively and the photo files – even when expanded to the JPG format are usually less than 3MB each. Since iOS 11, Apple changed to the HEIC/HEIF format as the default for photos. I’m not sure if there’s a good Life Photos or HEIF viewer for Windows. Either Live Photos or HEIF is likely the culprit. transfers of MOV files working as expected when the change is made I think this is a bug since iOS 11 but I just want to see if you see the same result, i.e. Important: Change the Settings > Photos setting back to Automatic for the time being and – if this works for you – *only* use the changed format as a workaround for transferring MOV files, *not* photos. Please post back to tell us whether this worked for you. Change to your preferred destination folder and press CTRL+v to paste the MOV files. Select one of the MOV files (to move the mouse focus away from the Search box), press CTRL+a (to select *all* the MOV files) then CTRL+c (to copy them to the Windows clipboard).ħ. This will show you all the MOV files in the folder.Ħ. ![]() In File Explorer’s Search box enter MOV (it’s easier than changing to Details view then changing the Sort order to Type to group the MOV files together). Reconnect your iPhone to your PC, wait until your iPhone is recognised as a portable device then, in File Explorer, drill down to the photo/video folder within the iPhone’s Internal Storage > DCIM storage hierarchy until you can see your photos and MOV files.įor example, here’s my iPhone SE2 attached to my laptop:ĥ. Scroll to the bottom and change the default TRANSFER TO MAC OR PC setting from Automatic to Keep Originals then close Settings.Ĥ. On your iPhone, select Settings > Photos.ģ. I’ve just had the same problem with iOS 14.0.1 and Windows 10 1909:Ģ. ![]()
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